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1. What does 'security/damage deposit' mean?

1. What does 'security/damage deposit' mean?

Some lodging providers require an additional refundable deposit to protect their place against damage, or possibly even extraordinary cleaning bills. Think of this just like a security deposit for a long term apartment rental. These deposits can range in being due before arrival or upon arrival. Additionally, a credit card number may be all that's needed or a lodging provider may actually cash a check or require a cashier's check. We clearly display these requirements to you on the search results page, on the lodging's individual "Policies" page, upon booking, and in all booking receipts. Thus, the information is not hidden and if there is a security deposit, you will be fully informed as to all the requirements.

These security deposits protect against loss in revenue for the lodging provider, thereby making accommodations cheaper for everyone (since prices don't have to be raised to offset 'extra damage'). Each lodging provider will give you their specific instructions for how to deal with these 'additional deposits,' if applicable.

GLAD Travel takes no part in these security deposits except to pass on the information to you that is directly from the lodging provider. Please realize any disagreements or questions regarding these deposits should be sent directly to the lodging (you will be given all contact information after booking) - not to GLAD Travel. Thanks for your cooperation!